NetVoice™ PBX is our Voice over IP service for businesses who require Virtual PBX services.
You receive the same features and benefits as NetVoice™ with extra features such as

• Call Announcements
• Multiple Extensions
• IVR (Interactive Voice Recording)
• Music on Hold
• Call Transferring
• Time Conditions
• Voicemail Blasting
• Follow Me

NEW! NetVoice™ customers can now experience the same benefits as TelstraClear customers with our new BIG BACK YARD tollfree calls - we've extended your free calling area to include every suburb and town in your local calling region. So, for example if your local number prefix starts with 09, you can call anyone within the 09 area for free; this would include Auckland, Great Barrier Island, Helensville, Hibiscus Coast, Pukekohe & Warkworth.

All accessible and customizable via our NetVoice™ PBX website.
We have three different plans to cater for different business requirements, please check our table below for prices.

Benefits of NetVoice™ PBX

• Business grade telephony service
• Lower financial investment than traditional PBX services
• Fully customizable features from PBX website
• The future of business and residential telephony
• No physical landline required
• Improve your corporate image with a professional phone system
• Works with any existing broadband Internet connection (128kb/s or higher)
• No on site maintenance required
• You choose the configuration of your PBX
• No obscene wiring required at your premise
• Extensions can be connected from anywhere in the world
• Automatic remote provisioning of phones or ATAs

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• Can I keep my existing phone number?

  Yes! For a one off fee of $39.95 + GST we can port your existing number.
  

• Can I use my existing telephone?

Yes! The setup cost includes the purchase of an Analogue Telephone Adapter (or ATA), a small device that allows normal phones to work with our service. You can also use a Softphone on your PC – for this you will need to use a headset.

• Can I still be listed in the phone book?

Yes! Please contact the White Pages directly to get your number listed.

• Can my phone number be blocked so others can't see I'm calling?

Yes! Please select this option on the signup form, or contact the helpdesk to have this option enabled.

• Can I have other services such as caller ID and Voicemail?

Yes! Unlike other providers, there is no charge for caller ID, voicemail or call forwarding services.

• What is the sound quality of the call compared to a standard line?

A lot of our customers experience quality “equal to or better than” a standard Telecom landline – in some cases customers may find our service better as they're not hearing ‘clicks' from nearby electric fences etc. Since this technology is in it's infancy we can expect it will be some time before it will be as reliable and as high quality as our landline phones. Remember that the Internet was not built to handle voice, so until the voice to digital signal and the transmission of data packets improves we can expect the public Internet VoIP to be not as good as landlines.

• Is this service always on like a normal phone line?

This service is provided via your broadband connection. If there is a power outage, your phone will not work. If your account has been suspended, you will not be able to make or receive calls. If the broadband service is unavailable for any reason including, but not limited to, scheduled maintenance outages and faults with our providers, you will not be able to make or receive calls.

If you have concerns with consistency of power supply to your premise, we advise you purchase a UPS (Uninterruptable Power Supply) to extend the operation of your hardware during power outages and minimize down time.

• Is this service comparable to a Telecom Centrex service or other PABX?

NetVoice PBX™ offers the same features as a conventional PABX system with a whole lot more extra features thrown in for free! Based on digital IP Telephony, our software-driven telephone system gives your business a cutting edge, professional telephone system for a fraction of the cost.